Equipping You For Life™ is more than a slogan; it’s the foundation for all we do.
A Shared Vision
In 1997, brothers Brian and Dave Pavlin founded Therapy Support, Inc., a new kind of specialty medical equipment company.
They envisioned a turnkey process that employed advanced technologies and exceptional customer service to help healthcare professionals manage their medical equipment needs with less clinical risk and lower cost.
Innovative Solutions
Today, Therapy Support has earned a reputation for being a dedicated, service-oriented company that delivers innovative, cost-effective, specialty medical equipment solutions that help improve outcomes and enhance quality of life.
With years of experience servicing acute care, extended care, homecare and hospice, Therapy Support offers a variety of innovative wound care, bariatric, and safe patient handling equipment to meet a wide range of clinical needs.
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Key Products Include:
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Hospice Products & Support
To learn about Therapy Support’s wide variety of hospice products and specialized services, click here.
Discover a Higher Level of Expertise
Our staff includes a range of experts from trained delivery technicians and customer service specialists, to a certified wound ostomy care nurse. Working together, we help you improve patient outcomes, maintain high patient satisfaction, and manage costs.
At Therapy Support, taking exceptional care of you is our top priority.
Investing in Technology to Better Care
We’ve invested in technology to create a Signature Service Program supported by a company-wide commitment to harnessing innovative technology that adds value and delivers superior customer satisfaction.
Wide Geographic Delivery Area
We have multiple warehouse locations within our wide service areas. The result is more quality bedside time with an emphasis on patient in-service and product instruction.
MissouriJeremy Bell Mike Schlansker David Pavlin |
OhioDave Buck Kurt Foster Bryon Holbrook Brian Pavlin |
TexasSean Critchfield |
MichiganBryon Holbrook |
The Signature Service Program includes:Central Call CenterStaffed 24/7 by trained specialists, our call center provides support you can depend on. We use an advanced order tracking software, OnTrack, to monitor accuracy and ensure timely completion of all customer requests. Our goal is to take care of every customer, on time, every time. "Real Time" Delivery TrackingWe rely on QuickRoute™, an integrated "bread crumb" GPS delivery tracking system.QuickRoute uses real time to keep everybody on time. We know that delivering the right equipment at the right time can improve your patient’s quality of life. Electronic BillingOur user-friendly electronic billing system allows you to retrieve accurate and timely cost reports. To provide even greater efficiencies, we also offer a Last Look™ pre-bill report that outlines patient and facility unit cost, based on date ranges. Data security, including HIPAA confidentiality, is protected by our underground server location and advanced security software. Contacts & LocationsTherapy Support has offices and service centers conveniently located in select states. |